{"id":4677,"date":"2025-03-21T07:48:26","date_gmt":"2025-03-21T06:48:26","guid":{"rendered":"https:\/\/deutschkurs-online.de\/cancellation-policy\/"},"modified":"2025-06-27T13:11:42","modified_gmt":"2025-06-27T12:11:42","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/deutschkurs-online.de\/en\/cancellation-policy\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"\t\t
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Cancellation policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Right of withdrawal<\/p>\n

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the conclusion of the contract. To exercise your right of withdrawal, you must <\/p>\n

Lernst\u00fctzpunkt S\u00fcd GmbH K\u00f6nigstra\u00dfe 10c 70173 Stuttgart | support@deutschkurs-online.de<\/p>\n

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can complete and submit the sample withdrawal form (see below). If you make use of this option, we will immediately send you a confirmation of receipt of such a revocation (e.g. by e-mail). To comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period. The revocation must be sent to the above address of Lernst\u00fctzpunkt S\u00fcd GmbH. <\/p>\n

Consequences of revocation<\/p>\n

If you withdraw from the contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. <\/p>\n

If you have requested that the service should commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you informed us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.<\/p>\n

You must return the services received and any benefits derived from them. If you are unable to return or surrender to us the performance received and benefits (e.g. benefits of use) or only partially or only in a deteriorated condition, you may have to compensate us for the value. This may mean that you must nevertheless fulfill the contractual payment obligations for the period up to the revocation. <\/p>\n

Special notes<\/p>\n

Your right of withdrawal expires prematurely with your consent if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of withdrawal.<\/p>\n

End of the withdrawal policy<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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Revocation form<\/strong><\/p>\n

(If you wish to cancel the distance learning contract, please complete and return this form).<\/p>\n

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  • To Lernst\u00fctzpunkt S\u00fcd GmbH K\u00f6nigstra\u00dfe 10c 70173 Stuttgart | support@deutschkurs-online.de<\/li>\n
  • I\/we (*) hereby revoke the distance learning contract concluded by me\/us (*)<\/li>\n
  • Ordered on (*)\/ received on (*)<\/li>\n
  • Name of the consumer(s)<\/li>\n
  • Address of the consumer(s)<\/li>\n
  • Signature of the consumer(s) (only for notification on paper)<\/li>\n
  • Date
    (*) please delete as appropriate.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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    Cancellation policy for installment payment transactions<\/strong><\/p>\n

    Right of withdrawal<\/p>\n

    The installment buyer may revoke his contractual declaration within 14 days without giving reasons.
    The period begins after conclusion of the installment contract, but only after the installment buyer or a third party appointed by the<\/p>\n

    The third party named by the installment buyer, who is not the carrier, has taken possession of the goods and has not before
    provided all mandatory information in accordance with Section 492 (2) BGB (e.g. information on the type of loan, information on the <\/p>\n

    net loan amount, information on the term of the contract).
    The installment buyer has received all mandatory information if it is included in the copy of the contract document intended for the installment buyer or in a document intended for the installment buyer. <\/p>\n

    The partial payment buyer must be provided with a copy of his application or the contract document and the partial payment
    buyer must have been provided with such a document. Mandatory information not included in the text of the contract <\/p>\n

    The installment buyer can be informed subsequently on a durable medium; the withdrawal period
    is then one month. The installment buyer must be informed again of the start of the withdrawal period with the subsequent <\/p>\n

    of the revocation period. Timely dispatch of the revocation is sufficient to comply with the revocation period if
    the declaration is made on a durable medium (e.g. letter, fax, e-mail). The revocation is to be sent to: <\/p>\n

    Learning base south<\/p>\n

    K\u00f6nigstra\u00dfe 10c 70173 Stuttgart<\/span><\/p>\n

    Email: support@deutschkurs-online.de<\/p>\n

    Consequences of revocation<\/p>\n

    If the instalment buyer cancels this instalment contract, the instalment seller must pay all payments that it has received
    from the instalment buyer, including delivery costs (with the exception of any additional costs incurred by the instalment buyer).<\/p>\n


    the partial payment buyer has chosen a type of delivery other than the most favorable standard delivery offered), without delay and at the latest within fourteen days from the day on which the funds were received.<\/p>\n

    The installment seller shall use the same means of payment that the installment buyer used for the original transfer. For this repayment
    , the installment seller uses the same means of payment that the installment buyer used for the original transfer. <\/p>\n

    Unless expressly agreed otherwise with the instalment buyer, the instalment buyer will not be charged any fees for this repayment in any
    case. The seller of the installment <\/p>\n

    The installment buyer may refuse repayment until he has received the goods back or until the installment buyer has provided proof
    that he has returned the goods, whichever is the earlier. The instalment purchaser must return the goods immediately and in any event no later than fourteen days from the day
    on which he informed the instalment seller of the revocation of this contract to the <\/p>\n<\/div>\n<\/div>\n<\/div>\n

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    The installment seller must return or hand over the goods to
    . The deadline is met if the installment buyer sends the goods before the
    deadline of fourteen days has expired. The installment buyer bears the direct costs of returning the goods.
    The
    instalment purchaser shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to ascertain the nature, characteristics and functioning of the goods
    . <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Cancellation policy Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the conclusion of the contract. To exercise your right of withdrawal, you must Lernst\u00fctzpunkt S\u00fcd GmbH K\u00f6nigstra\u00dfe 10c 70173 Stuttgart | support@deutschkurs-online.de of your decision to withdraw […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4677","page","type-page","status-publish","hentry"],"yoast_head":"\nCancellation policy - Deutschkurs-Online<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/deutschkurs-online.de\/en\/cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation policy - Deutschkurs-Online\" \/>\n<meta property=\"og:description\" content=\"Cancellation policy Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. 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